Welcome to 32.2U. We value your trust and are committed to protecting your personal information and personal health information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain information when you visit our website, communicate with us, apply for employment, inquire about investing in our company, partner with us, or receive services through our mobile dental clinics.
Our privacy practices are governed by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario's Personal Health Information Protection Act (PHIPA). We are committed to protecting your information through transparency, accountability, and industry-standard security practices.
This Privacy Policy applies to individuals, patients, retirement homes, long-term care facilities, corporate organizations, community partners, investors, vendors, and employment applicants who interact with 32.2U.
1. Accountability and Information We Collect
32.2U is responsible for all personal information and personal health information under our control.
Depending on how you interact with us, we may collect information from several categories of individuals and organizations.
Patient Information
When you receive care through one of our mobile dental clinics, we may collect:
- Name, date of birth, contact information, and emergency contacts
- Medical and dental history
- Current medications and allergies
- X-rays, photographs, and other diagnostic images
- Examination findings and treatment records
- Appointment history
- Insurance information
- Billing and payment information
- Consent forms and treatment authorizations
Organization Information
When retirement homes, long-term care facilities, employers, schools, community organizations, or other institutions partner with us, we may collect:
- Organization name
- Facility address
- Primary contact information
- Scheduling information
- Service agreements
- Billing information
- Operational communications
Investor Information
If you inquire about investing in 32.2U, we may collect:
- Name
- Contact information
- Company information
- Investment inquiries
- Communications and correspondence
Employment Applicants
If you apply for employment, we may collect:
- Resume
- Cover letter
- Employment history
- Professional licenses and certifications
- References
- Interview notes
- Background information where permitted by law
Website Information
When you visit our website, we may automatically collect technical information including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Date and time of visit
- Referral URLs
- Cookie and analytics information
2. How We Use Your Information
We use information only for purposes that are reasonable and necessary to operate our business and deliver healthcare services.
These purposes include:
- Providing mobile dental services
- Scheduling appointments
- Maintaining dental records
- Preparing treatment plans
- Processing insurance claims and payments
- Communicating appointment reminders
- Managing relationships with partner organizations
- Responding to inquiries
- Evaluating employment applications
- Communicating with investors
- Improving our website and services
- Meeting legal and regulatory obligations
3. Consent
By using our services, submitting information through our website, applying for employment, requesting information, or receiving treatment, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Where required by law, we will obtain additional consent before collecting or disclosing personal health information.
You may withdraw consent where legally permitted, subject to contractual, legal, or clinical obligations.
4. Disclosure of Information
We do not sell or rent personal information.
Information may be shared only with authorized individuals or organizations where necessary, including:
- Dentists
- Dental hygienists
- Dental assistants
- Authorized administrative personnel
- Dental laboratories
- Specialists and healthcare providers involved in your care
- Insurance providers
- Payment processors
- Secure cloud and software providers
- Government agencies or regulators when legally required
All third-party service providers are expected to maintain appropriate privacy and security safeguards.
5. Security Safeguards
We protect information through administrative, physical, and technical safeguards including:
- Encrypted electronic records
- Secure servers
- Multi-factor authentication where appropriate
- Access controls based on employee responsibilities
- Locked storage for physical records
- Secure mobile clinic systems
- Staff privacy training
- Regular security monitoring
Access to personal information is limited to authorized personnel who require the information to perform their duties.
6. Retention
Information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws governing healthcare records, taxation, employment, and business operations.
When information is no longer required, it is securely destroyed or permanently anonymized.
8. Your Privacy Rights
Subject to applicable law, you may request:
- Access to your personal information
- Access to your personal health information
- Correction of inaccurate information
- Information regarding how your data has been used or disclosed
- Withdrawal of consent where permitted
Requests will be handled in accordance with applicable Canadian privacy legislation.
9. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact our designated Privacy Officer.
32.2U — Privacy Officer
Contact us through our formThis page is maintained by 32.2U to answer common privacy questions about 32.2U Mobile. It is not legal advice; consult qualified counsel for interpretation specific to your situation.